Patient and Family Centered Care At SCH, we provide care that is respectful of and responsive to individual patient preferences and needs to ensure that patient values guide all clinical decisions. We place patients at the center of our services to provide care that is the family-centered, coordinated, compassionate, and effective. We realize that the term “quality care” means different things to each of us. For us, quality is part of each and every patient experience. To be truly healing and effective, we believe that care must be delivered in a way sensitive to patients’ concerns and comfort and actively involves patients and family members in shared decision making about their care. We continually monitor and seek to improve all processes to ensure that patients receive exceptional care.
For more information on quality measures, you can explore the Iowa Hospital Association’s website www.iowahospitalfacts.com which provides information to help make informed choices.
Interpreter Services Interpreter services are available to all patients free of charge. Interpreter services are available 24 hours a day, 7 days a week either in person or via our SpectraCorp Language Line.
Community Health Needs Assessment
In 2019, Sioux Center Health conducted a Community Health Needs Assessment in order to better understand the health concerns of our community and primary service area. While the CHNA is a federal requirement, conducting a needs assessment and responding to those community health needs allows Sioux Center Health to live their mission and make a significant impact in the community.
We encourage you to download the 2019 assessment report to learn about the health needs in our community and our strategies to address them. The assessment is completed every three years. For the prior report, you can view the 2016 assessment and implementation strategy. For questions or concerns about the report, please contact Monica Sedelmeier, Chief Quality Officer at (712) 722-8415.