Medical Clinics / Family Medicine Providers in Sioux Center, Hawarden, and Hull

Family-centered care starts with selecting a family medicine provider. Sioux Center, Hawarden, and Hull Medical
Clinics offer comprehensive health care services for you and your family through all stages of life, including primary
care, pediatrics, orthopedics and sports medicine, obstetrics/gynecology, geriatrics, and a host of other services
and specialties. We have family medicine providers who can give you and your family the proper care you deserve. Visit one of our clinics and schedule an appointment with our family medicine providers or check out our emergency department, urgent care, and other services.

Our family medicine providers offer a wide range of services such as:

• Allergy injections
• Annual Physicals (men/women/children)
• Basic testing, including EKGs, for conditions of arteries and veins
• Bone density screening
• Cardiac Stress Testing
• Care for common and specialized illnesses and injuries, such as fractures
• Cholesterol
• Diabetes
• DOT physicals
• Drivers License Physicals
• Drug screening and substance abuse evaluations
• Emergency care
• Flu vaccinations
• Geriatrics
• Immunizations
• Health screenings
• Heart disease/congestive heart failure
• Joint Injections
• Laboratory services
• Lesion removal, dermatology services, and wound care
• Midlife Care
• Nexplanons® (insertion/removals)
• Nutrition and Fitness
• Regular health exams and checkups
• Routine prenatal care
• Sports physicals
• Vasectomies
• Well-child check-ups
• X-rays and ultrasound procedures

In addition to primary care, wellness programs, and preventive care, we have specialized services for:

• Women’s health
• Children’s health
• Older adult health
• Men’s Health

To Schedule Your Appointment

We recommend calling ahead whenever possible to make an appointment. You can also request an appointment through AveraChart.

If you need to be seen the same day and your regular healthcare provider is not available, we will offer you an appointment with one of our other providers.

Please Bring:
– Photo ID
– Insurance card(s)
– Co-Pay

Avera Chart: Patients are encouraged to sign up for the Avera Chart patient portal for faster check-in. AveraChart allows you and your family to have secure online access to all of your personal health information. You can access the portal anytime, anywhere at no cost. We recommend all patients utilize this great resource. Visit avera.org/averachart/ to get your family started.

Your Medical Information

As a new patient, you will be asked to provide information about your medical history. The information in your chart is confidential, and the entire staff will protect that confidentiality. If you wish to release your records for any
reason other than for continuing care or billing purposes, you will need to sign an authorization to release medical information. We will send the information to you. Records Release Information.

If You Have a Question

If questions arise regarding your care and you would like to talk to a nurse during office hours, please call us. A receptionist will take your name, phone number, and reason for calling. The nurse will work with your physician to answer your question and advise.

Prescription Renewals

Please contact your pharmacy for a prescription refill. Sometimes, your prescriptions can be refilled without calling your physician. The pharmacy will handle getting your prescription. If you have medication that cannot be refilled without returning to the provider, please make an appointment before your medications run out. Always bring your medications or a list of them when you come for an appointment.

If You Have an Emergency

For an emergency during office hours, please call the office and state you have an emergency. The nurse will speak with you immediately and give you further instructions.

After office hours, a provider is on call at the hospital. You can call the hospital at (712) 722-1271. If you need to be seen by the provider on call, you will be directed to go to the hospital’s emergency department.

AveraChart

AveraChart allows you and your family to have secure online access to all of your personal health information. You can access the portal anytime, anywhere at no cost. We recommend all patients utilize this great resource. Visit averachart.org to get your family started or ask your receptionist to get started.

Your Financial Responsibility

At each visit we will ask you to verify your insurance information, home address, and telephone number.

• We will ask you to show your insurance card at each appointment.
• You will need to pay your co-pay or co-insurance at each appointment
  (this is a contractual agreement you have made with your insurance company).
• If you do not have insurance coverage, payment in full is expected at each
  appointment. Payments may be made in the form of cash, check, Visa,
  Mastercard, or Discover.

If you have a question regarding your Medicare coverage, call (712) 722-8252. For all other insurance or Medicaid questions, call us at (712) 722-8435 and an insurance specialist will assist you.

For your convenience, we are asking you to complete a new patient registration form and patient history form. Please complete the forms prior to your appointment. We will also need to scan both your medical insurance card and driver’s license.