Online Medical Bill Payment & Refund Policy

Paying your bill online is simple. Complete the form on the following page and select to make a hospital payment, medical clinic payment or Royale Meadows payment. Please note that we don’t accept Avera payments online, just Sioux Center Health’s. Locate your account number on your bill to complete a payment.

Refund Policy
All transactions processed online at are eligible for a refund if the payee would like to cancel a payment. To be eligible for a refund, request must be made within three days of payment.

To request a cancellation:
For online patient payments, please contact a patient account representative at the hospital at 712-722-8297 or the clinic at 712-722-2609. Hours of operation are from 8:30 am to 5 pm Monday through Friday.

For all other online payments, contact the Internet Services Department at .
Please allow 5 – 7 business days for a refund.

Billing and Collections Policy
Please refer to the Billing and Collections Policy regarding the 20% Prompt Pay Discount, payment
plan options to waive the 1% interest, and the extended payment plan options.